I received the wrong item, what should I do?Updated a year ago
Though these instances are rare, we are not perfect & these things can happen. We sincerely apologize for any inconvenience!
If you received an incorrect item, please contact us via [email protected] and provide the following details: your order number, which item is incorrect, the condition of the package you received, photos.
We will do our best to send out a replacement right away!
We work hard to ensure our shipments avoid these issues and we appreciate your patience as we resolve this for you as soon as possible.